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Google cloud incident unisuper
Google cloud incident unisuper. May 9, 2024 · Importantly, Google Cloud confirmed that the disruption was not caused by malicious activity or a cyber-attack, ensuring that no UniSuper data was exposed to unauthorized parties as a result of the incident. This incident has raised concerns among UniSuper members and other Google Cloud users about data Google operators used an internal tool to deploy one of the customer’s GCVE Private Clouds to meet specific capacity placement needs. " The update adds to this, saying that the misconfiguration "ultimately resulted in the deletion of UniSuper’s Private Cloud subscription. "Google Cloud has confirmed that the disruption is an isolated incident, not the result of a malicious act or cyber-attack, and UniSuper data has not been exposed to unauthorised parties as a result of this issue," the fund said. May 13, 2024 · Previously described as a "combination of rare issues at Google Cloud" which resulted in an "inadvertent misconfiguration. UniSuper’s once-stable digital environment was shaken by the accidental deletion of its private cloud account, a casualty of a misconfiguration within Google Cloud’s complex infrastructure. For some weird reason, their private cloud project was completely deleted. Google Cloud has since completed an internal review of the incident and published Jun 3, 2024 · A joint statement from UniSuper CEO Peter Chun, and Google Cloud CEO, Thomas Kurian, unisuper. May 13, 2024 · “This is an isolated, ‘one-of-a-kind occurrence’ that has never before occurred with any of Google Cloud’s clients globally,” Google Cloud CEO Thomas Kurian and UniSuper CEO Peter Chun May 3, 2024 · In a statement to Financial Standard, UniSuper confirmed the third-party provider is Google Cloud. May 17, 2024 · UniSuper, an Australian pension fund that manages $135 billion worth of funds and has 647,000 members, had its entire account wiped out at Google Cloud, including all its backups that were May 30, 2024 · UniSuper's 647,000 users faced two weeks of downtime because of a Google Cloud bug. This incident brings to light the importance of cloud-to-cloud backup. Google said: "The disruption of UniSuper services was caused by a combination of rare issues at Google Cloud that resulted in an inadvertent misconfiguration during the provisioning of UniSuper May 9, 2024 · Google's Cloud CEO Thomas Kurian has weighed in on the UniSuper fiasco and confirmed that UniSuper's Private Cloud subscription was accidentally deleted. Specifically, the problem was limited to only one of the customer’s multiple Google Cloud VMware Engine (GCVE) private clouds. For those of you who haven’t seen it: UniSuper is an Australian pension fund firm which had their services hosted on Google Cloud. " In a second FAQ, dated 9 May, UniSuper said: "Members can May 13, 2024 · The recent disruption experienced by UniSuper, a prominent Australian superannuation fund, which impacted over 620,000 members, was due to an accidental deletion of its Google Cloud account. May 8, 2024 · In this case, it seems that using multiple cloud providers has saved the day, even if it has taken some time for UniSuper to post Google's explanation. May 14, 2024 · A May 7 statement by UniSuper and Google Cloud revealed: “The disruption of UniSuper services was caused by a combination of rare issues at Google Cloud that resulted in an inadvertent misconfiguration during the provisioning of UniSuper’s Private Cloud, which triggered a previously unknown software bug that impacted UniSuper’s systems May 13, 2024 · According to the Guardian reports, the CEOs of UniSuper and Google Cloud, Peter Chun and Thomas Kurian, apologized for the failure together in a statement, which is not often done. The incident brings into focus the need to ensure regular backups are taken, tested, and stored outside any potential blast radius and that disaster recovery plans are verified regularly. Both UniSuper and Google Cloud have pledged to implement enhanced measures to Due to a combination of human oversight and systemic vulnerabilities, Google Cloud deleted the private cloud account of UniSuper, a provider of retirement savings services for employees in the Australian research and higher education field. The incident is not a good look for Google Cloud and raises serious questions about how the issue was able to happen in the first place. ” May 3, 2024 · “Google Cloud has confirmed that the disruption is an isolated incident, not the result of a malicious act or cyber-attack, and UniSuper data has not been exposed to unauthorised parties as a May 16, 2024 · The Incident and Its Fallout. com. May 23, 2024 · Google described the incident as an “unprecedented sequence of events whereby an inadvertent misconfiguration during provisioning of UniSuper’s Private Cloud services ultimately resulted in the deletion of UniSuper’s Private Cloud subscription”. May 13, 2024 · The Unprecedented Outage at UniSuper Last week, the superannuation landscape was rocked by a significant incident where UniSuper, a leading super fund, experienced a severe disruption due to a . May 11, 2024 · Google Cloud Outage Raises Questions About Reliability. Google Cloud CEO, Thomas Kurian has confirmed that the disruption arose from an unprecedented sequence of events whereby an inadvertent misconfiguration during provisioning of UniSuper’s Private Cloud services ultimately resulted in the deletion of UniSuper’s Private Cloud subscription. In today's digital age, cloud computing has become the backbone of many organizations, providing scalable Google’s Explanation. When it was created, there was a bug in the creation script which passed a null value. May 9, 2024 · They said the outage was caused by a misconfiguration that resulted in UniSuper’s cloud account being deleted, something that had never happened to Google Cloud before. “Google Cloud CEO, Thomas Kurian has confirmed that the disruption arose from an unprecedented sequence of events whereby an inadvertent misconfiguration during provisioning May 9, 2024 · More details were revealed on Wednesday 8 in a joint statement from Chun and Google Cloud CEO Thomas Kurian, which confirmed that issues at Google led to the deletion of UniSuper’s private cloud subscription. May 15, 2024 · The incident involving UniSuper and Google Cloud serves as a stark reminder of the potential risks associated with cloud-based services and the importance of proactive planning and mitigation May 18, 2024 · Ars Technica looks at what happened after Google's answer to Amazon's cloud service "accidentally deleted a giant customer account for no reason" "[A]ccording to UniSuper's incident log, downtime started May 2, and a full restoration of services didn't happen until May 15. 2. May 20, 2024 · The incident has highlighted the need for rigorous checks and a disaster recovery plan in the realm of cloud services. [Retrieved 2024-06-03]. See More: WiFi Flaw Allows Eavesdropping Attacks via When UniSuper picked up the issue, the company mobilised a team of more than 100 people from both UniSuper and Google Cloud, who worked 24/7 in shifts to try and fix it. May 31, 2024 · The incident started on May 2 when UniSuper suddenly lost access to all of its data and services hosted on Google Cloud, including backups. May 25, 2024 · Google Cloud said that the incident was isolated to one Google Cloud VMware Engine (GCVE) private cloud run by UniSuper across two zones. While our first priority was to work with our customer to get them fully operational, soon after May 9, 2024 · Google's Cloud CEO Thomas Kurian has weighed in on the UniSuper fiasco and confirmed that UniSuper's Private Cloud subscription was accidentally deleted. What is it? In May 2024, Google inadvertently deleted the cloud account of UniSuper, a colossal $135 billion pension fund. I suspect because it’s an Australian company and Australia doesn’t matter much outside Australia and tech is small in Australia, Google managing the PR, Unisuper first priority is get back online, then bring in the lawyers. [Citation retrieved from Google Book copy; 2024-06-03]. Advertisement That pesky 'previously unknown software bug' strikes again Australian superannuation fund UniSuper is lumbering back to life after an "unprecedented occurrence" at Google Cloud knocked its systems May 7, 2024 · UniSuper said: “Google Cloud is not the only cloud service provider UniSuper utilizes, and this planning has ensured our ability to restore services and minimize data loss. “This is an isolated, ‘one-of-a-kind occurrence’ that has never before occurred with any of Google Cloud’s clients globally. May 14, 2024 · The incident occurred from a “one-of-a-kind” misconfiguration on Google Cloud. This caused the private cloud to be created with a May 9, 2024 · The chain of events the misconfiguration put in motion led to UniSuper’s cloud accounts being deleted; an occurrence not previously observed before by Google Cloud. The Google Cloud outage affecting UniSuper could have a negative impact on Google’s company brand in a many ways, key among which would be: Damaged Reputation for Reliability: This incident highlights a potential weakness in Google Cloud’s infrastructure or configuration management May 14, 2024 · “This is an isolated, ‘one-of-a-kind occurrence’ that has never before occurred with any of Google Cloud’s clients globally,” Google Cloud CEO Thomas Kurian and UniSuper CEO Peter Chun May 20, 2024 · According to a Google Cloud spokesperson, the incident resulted from an accidental misconfiguration during provisioning, which canceled UniSuper’s private cloud subscription. This mishap caused two weeks of downtime, highlighting a critical lesson for businesses of all sizes: the importance of backing up your cloud data. Consequently, 620,000 members found themselves in limbo, unable to steer their financial destinies for over a week. The May 20, 2024 · According to Ars Technica UniSuper, an Aussie pension fund that's got a hefty $135 billion in funds and a membership of 647,000, found its account at Google Cloud completely erased, backups and May 10, 2024 · These backups have minimised data loss, and significantly improved the ability of UniSuper and Google Cloud to complete the restoration. May 24, 2024 · A Google Cloud incident earlier this month impacted our customer, UniSuper, in Australia. May 14, 2024 · In response to the incident, UniSuper and Google Cloud have embarked on a comprehensive recovery effort, focusing on restoring the deleted environment and minimizing data loss. May 10, 2024 · A "one-of-a-kind" Google Cloud "misconfiguration" resulted in the deletion of UniSuper's account last week, disrupting the financial services provider's more than half a million members. May 7, 2024 · UniSuper’s week-long systems outage has been traced to a “combination of rare issues at Google Cloud” that collectively caused a misconfiguration during resource provisioning and triggered a May 8, 2024 · UniSuper says Google Cloud will begin progressively restoring services from Thursday. Relying solely on the built-in backup solutions from major providers like Google and Microsoft is a gamble that no firm can afford to take. May 23, 2024 · The Need for a Multi-Cloud Strategy: Lessons from UniSuper's Google Cloud Incident. " Update - Google released a statement on May 24 explaining the issue in more detail. “This incident is an exceptional and singular occurrence that has not happened with any client of Google Cloud on a global scale before. The company clarified that the incident only affected one customer in a single cloud region, referring to UniSuper. " The fund's CEO, Peter Chun, said on May 6 that restoration works would likely begin on Thursday this week, and that in the meantime, some services will be limited. The restoration This triggered a bug in Google Cloud, and Google Cloud accidentally deleted the private cloud. UniSuper CEO Peter Chun and Google Cloud global CEO Thomas Kurian issued a joint apology to members May 30, 2024 · “This incident raises questions about both geographical redundancy and retention periods for data stored in Google Cloud,” Todd Thorsen, CISO at CrashPlan, a cloud backup solutions company, tells InformationWeek in an email interview. More From This Section May 21, 2024 · An Australian superannuation fund manager, UniSuper, using Google Cloud for an Infrastructure-as-a-Service (IaaS) contract, found it had no disaster recovery (DR) recourse when the entire May 8, 2024 · A disruption in UniSuper services that caused members to lose access to online access and mobile apps happened because of “a combination of rare issues at Google Cloud that resulted in an May 4, 2024 · "Google Cloud has confirmed that the disruption is an isolated incident, not the result of a malicious act or cyber-attack, and UniSuper data has not been exposed to unauthorised parties as a May 28, 2024 · This incident, alongside a recent unprecedented Google Cloud event that wiped out a customer’s entire account, underscores a critical lesson: even the most trusted cloud services can fail. In a joint statement with UniSuper CEO Peter Chun, Kurian admitted that an "inadvertent misconfiguration" during the provisioning of UniSuper's Private Cloud services … Google Cloud CEO Thomas Kurian summarized the incident: "The disruption arose from an unprecedented sequence of events whereby an inadvertent misconfiguration during provisioning of UniSuper’s May 29, 2024 · Earlier this month, Google accidentally deleted a $125 billion Australian pension fund called UniSuper, like a hungover teacher fumbling the wrong key and fatally erasing a student's essay. Krogh, Peter, The DAM Book 2nd Edition, page 207. This practice involves taking data in the cloud and backing it up on another cloud. May 18, 2024 · In a joint statement, UniSuper CEO Peter Chun and Google Cloud global CEO Thomas Kurian expressed deep regret over the incident, reassuring members that no personal data was compromised. As UniSuper and Google Cloud continue to work towards full service recovery, members can be assured that measures are being implemented to May 29, 2024 · I know a lot of enterprise cloud customers have been watching the recent incident with Google Cloud (GCP) and UniSuper. The deletion of UniSuper's Google Cloud environment sparked doubt and uncertainty regarding the reliability of the stored data. UniSuper ran a terraform apply with a bad configuration or perhaps a terraform destroy with the prod tfvar file. . CEO Peter Chun clarified it wasn't a cyberattack or data breach. Soon after, a joint statement by the two companies May 9, 2024 · We would like to show you a description here but the site won’t allow us. May 3, 2024 · Superannuation giant UniSuper blamed Google’s cloud computing service for an outage that has stopped customers from accessing their accounts or viewing their balances for days. May 12, 2024 · These backups minimized data loss and significantly improved the ability of UniSuper and Google Cloud to complete the restoration. Reliant on Google’s cloud infrastructure for operations, UniSuper suffered a widespread, week-long May 10, 2024 · The dedication and collaboration between UniSuper and Google Cloud has led to an extensive recovery of our Private Cloud which includes hundreds of virtual machines, databases and applications. May 15, 2024 · Update 2024-05-21: Miles Ward has an update with more details in this X thread: UniSuper’s production Google Cloud VMware Engine (GCVE) private cloud was automatically deleted one year after it’s creation due to a misconfiguration in how it was created. “The deletion of UniSuper’s private cloud subscription led to deletion of all of their data. It said UniSuper had more than one private cloud. " UniSuper, an Austr For such a major incident this has seen zero news coverage in the it press. May 15, 2024 · TECH NEWS : UniSuper members faced a week-long outage due to accidental deletion by Google Cloud. This May 30, 2024 · Google Cloud faced a major setback earlier this month when it accidentally deleted the account of UniSuper, an Australian pension fund managing $135 billion in assets, causing a two-week outage for its 647,000 members. This is what UniSuper has implied or stated throughout the outage. UniSuper customers want answers from the industry super fund manager about whether their balances are safe and May 7, 2024 · Superannuation provider UniSuper says the progressive restoration of member services, which were disrupted due to an issue with third-party provider Google Cloud last week, would begin on 9 May. May 15, 2024 · Integrity: The assurance of data accuracy and trustworthiness, essential for maintaining integrity, suffered a blow in the aftermath of the incident. In a blog post on May 25, Google detailed how the incident actually happened. Google Cloud has assured its customers that steps have been taken to ensure such a disruption does not occur again. During the initial deployment of a Google Cloud VMware Engine (GCVE) Private Cloud for the customer using an internal tool, there was an inadvertent misconfiguration of the GCVE service by Google operat Jun 6, 2024 · Discover how a Google Cloud mishap led to the complete deletion of the account of UniSuper, a $135 billion Australian pension fund, and how SpinBackup can help your organization build a strong DRP to avoid such incidents May 24, 2024 · Cloud Data Protection: Insights from UniSuper’s Google Incident. au [Retrieved 2024-06-03] Google Cloud explains how it accidentally deleted a customer account, arstechnica. "Services began being restored for UniSuper customers on Thursday, more than a week after the system went offline May 14, 2024 · It necessitated extensive collaboration between UniSuper and Google Cloud to rectify the situation. The Lesson: Cloud-to-Cloud Backup. The fund, which My company always thought O365 had versioning and that was enough for backups until a bug with the MacOS version started deleting entire Sharepoint libraries the logged in account had access to but keeping the file structure, with no way back.
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